Technical

I have problems logging into my account

Please select "Forgot Your Password" and a new password will be automatically generated and sent to your registered email. Do add sales@soulhaute.com / hello@soulhaute.com to your address book to prevent the email from landing into your junk or spam folder.

 

I am having problems purchasing from the items

If you are unable to cart out the items, chances are that the item is already out of stock. You may want to check the site periodically for updates on the availability of the item.

I have problems accessing the site

You may want to try using another browser to access our site. For optimum browsing experience, kindly ensure that the browser has been updated to the latest version available.

I have not received any reply to my email inquiries

We aim to respond to your enquiries or feedbacks within 3-5 working days. Please note that working days will be during office hours, Monday through Friday except weekends and public holidays (Singapore).